PRIVACY

PERSONAL DATA CONTROLLER

HARMONY AGENCIA MATRIMONIAL PRESENCIAL 

NIF 00816337K

Avda. Rey Juan Carlos I nº23, planta 1, puerta F 28221 Majadahonda – Madrid

Contact us at harmony@prooomoog.com

The information provided on this site is for informational purposes only, it is possible that we may modify the information contained in this Privacy Policy when we deem it appropriate so you should review this information regularly. Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.

El simple acceso a prooomoog.com no supone entablar ningún tipo de relación comercial entre HARMONY AGENCIA MATRIMONIAL PRESENCIAL  y el usuario

In accordance with Regulation (EU) 2016/679 and Organic Law 3/2018 of 5 December on the protection of personal data and digital rights, HARMONY AGENCIA MATRIMONIAL PRESENCIAL informs you that the personal data you provide us with through the contact email harmony@prooomoog.com, the contact form, the appointment booking form and/or membership form will be added to our customer file. HARMONY AGENCIA MATRIMONIAL PRESENCIAL has a file and specific databases of clients, on which the required security measures will be applied to prevent any leakage or alteration of information, as personal data and confidential information will be stored in them.

HARMONY AGENCIA MATRIMONIAL PRESENCIAL has as its professional activity to facilitate to persons of legal age, a relationship in principle friendly, with people selected according to the personal questionnaire, with a view to establishing a future stable relationship. Personal data will not be used for purposes other than those mentioned in this Privacy Policy.

HARMONY AGENCIA MATRIMONIAL PRESENCIAL will not create commercial profiles based on the information provided and therefore will not make automated decisions, nor will it carry out scoring actions or international transfers of your personal data. It will be necessary to create personal profiles of each client for the provision of the service, but these profiles will only and exclusively be used for the execution of the contract made between the parties, in no case will we sell this information to third parties.

COLLECTION OF YOUR PERSONAL DATA

We record and store your personal data when:

You contact us via email / web forms / telephone

We will only process the personal data necessary to manage and respond to your queries and requests for information about HARMONY AGENCIA MATRIMONIAL PRESENCIAL , whether it be matchmaking or friendship.

Through social networks.

HARMONY AGENCIA MATRIMONIAL PRESENCIAL has profiles on different social networks, so we must warn the user that all the data published on these profiles will be known by all those users who also interact in that profile or simply consult it, whether or not they have their own profile on the social network, as all HARMONY AGENCIA MATRIMONIAL PRESENCIAL profiles are public. Consequently, all the information and content published by the user on the official HARMONY AGENCIA MATRIMONIAL PRESENCIAL page on the social networks will be communicated to the rest of the users due to the very nature of the service.

HARMONYAGENCIA MATRIMONIAL PRESENCIAL is not responsible for the processing and subsequent use that the social network may carry out.

SOCIOS DE HARMONY AGENCIA MATRIMONIAL PRESENCIAL 

We may receive information about you from our partners with whom you have had an encounter, for monitoring and follow-up purposes.

HARMONY AGENCIA MATRIMONIAL PRESENCIAL will have a relationship with the social networks of the users/clients who deem it appropriate and decide to follow the company's social networks, which implies the acceptance of a contractual relationship in the corresponding social network environment, and in accordance with its privacy policies:

HARMONY AGENCIA MATRIMONIAL PRESENCIAL may use its profile on the different social networks to inform you of news, services, promotions, competitions, share information about other users of the social network.

TYPES OF DATA RECORDED

HARMONY AGENCIA MATRIMONIAL PRESENCIAL will require certain personal data from the client in order to book an appointment, send us your enquiry through the form or subscribe to our Newsletter, which will be included in our database:

  • Identification data (name)
  • Contact details (address, email and telephone)

Please note that the information that must be provided in order to process your enquiry will be marked with a "required", if you decide not to provide this information you will not be able to complete your request.

REMEMBER: You must only provide us with your own personal data, not those of third parties. The personal data processed will be obtained directly from the users/customers themselves, by Therefore, it is your responsibility that all the information you provide us through the purchase form or contact email, corresponds exactly with reality, being therefore responsible for false or inaccurate information you provide and the damage, inconvenience and problems that may cause HARMONY AGENCIA MATRIMONIAL PRESENCIAL or third parties.

Unless you tell us otherwise, we will assume that your data has not been modified, so you must notify us of any change.

There is also the option of registering online through our specific membership form, which will require the collection of your most basic personal data as a user, as well as sensitive data for the preparation of your profile: details of your personality, lifestyle, interests, and other details, racial or ethnic origin, sexual orientation and religious beliefs. By providing us with this information and accepting our Privacy Notice you consent to us processing it.

USES AND LEGITIMACY OF YOUR PERSONAL DATA

  • Create and manage your account on HARMONY AGENCIA MATRIMONIAL PRESENCIAL .
  • Analyse your profile and that of other users to recommend meaningful relationships.
  • Show users the profiles of other users.
  • Respond to requests for information and queries received.
  • Management of the service contracted with HARMONY AGENCIA MATRIMONIAL PRESENCIAL - Search for a partner/partner
  • Management of the invoicing of services.
  • Management and issuing of sales documents for the client.
  • Customer service.
  • Respond to requests for citizens' rights (access, rectification, cancellation, opposition, limitation and withdrawal).
  • Sending exclusive promotions, latest news and personalised information tailored to the user, via email, SMS, Whatsapp or post (reminders, updates, customer recommendations, surveys, sweepstakes, contests or other promotional activities or events sponsored or carried out by HARMONY AGENCIA MATRIMONIAL PRESENCIAL or its business partners). You may revoke this consent at any time.
  • Quality and service surveys, in specific cases.
  • Management and analysis of web browsing.
  • Comply with our legal obligations.
  • Resolve any possible conflict that may arise with any of our users.
  • To prevent, detect and fight against fraud and other illegal or unauthorised activities

The legal basis that allows us to process your personal data depends on the purpose for which we use it:

  • Your express and voluntary consent to receive promotional communications authorises us to send you commercial communications by any type of communication channel (letter, telephone, email, SMS/MMS, Whatsapp or other equivalent means of electronic communication).
  • Your consent to our Privacy Policy allows us to respond to queries and incidents.
  • The processing of your data is necessary for the execution of the contract of sale that may bind us to you.
  • We have a legitimate interest in analysing the usability of the website and your level of satisfaction, as well as answering queries sent via email and/or the form.
  • Complying with our legal obligations is what allows us to manage the invoicing of your purchases.

STORAGE OF YOUR PERSONAL DATA

Your personal data will be kept as long as you do not request your cancellation, in which case your data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Public Prosecutor's Office or the competent Public Administrations during the limitation period of the actions that may arise to be subsequently eliminated. The limitation periods vary depending on the type of service; for exemplary purposes, in general, the limitation period for most personal civil actions is 5 years.

Personal data will be stored properly protected to prevent any kind of information leakage or incidence with your personal data.

In the case of newsletters, promotions or informative communications, we will process your data until you request your opposition to continue receiving this type of communication.

TRANSFER OF YOUR PERSONAL DATA

If necessary, your data will be passed on to the following recipients in order to fulfil our obligations and provide services to our customers and/or users:

  • Our clients of HARMONY PRESENT MARRIAGE AGENCY 
  • Partners of HARMONY PRESENT MATRIMONIAL AGENCY in order to increase your chances of creating meaningful relationships with matching profiles of other contact agencies that are official partners of HARMONY PRESENT MATRIMONIAL AGENCY. 
  • Data processors in the fields of communication, marketing, legal advice or IT maintenance
  • Public administrations
  • Advertising and marketing services
  • Security forces and judges
  • Insurers

We may also share information if disclosure would mitigate our liability in an actual or alleged lawsuit; as necessary to protect our legal rights and those of our users, business partners and other interested parties; to enforce our agreements with you; and to investigate, prevent, or take other action regarding illegal activities, suspected fraud or other misconduct.

We inform you that, in the sending of the information, as well as in the storage, security measures will be carried out to guarantee the verification, evaluation and regular assessment of the effectiveness of the technical and organisational measures to guarantee the security of the processing; both by HARMONY AGENCIA MATRIMONIAL PRESENCIAL and by the third party recipients of the information.

Apart from the aforementioned cases, HARMONY AGENCIA MATRIMONIAL PRESENCIAL does not communicate your personal data to third parties, unless required by law or necessary for the performance of the contract, nor are transfers of data to third countries planned.

KNOW WHAT RIGHTS YOU HAVE AS A DATA SUBJECT AND OWNER OF PERSONAL DATA

  • Right of Access, allows you to know and obtain free of charge information about your personal data processed by HARMONY AGENCIA MATRIMONIAL PRESENCIAL .
  • Right of rectification, which allows you to correct errors, modify data that proves to be inaccurate or incomplete and guarantee the accuracy of the information processed by HARMONY AGENCIA MATRIMONIAL PRESENCIAL 
  • The Right of Cancellation, which allows you to delete data that proves to be inadequate or excessive, without prejudice to the duty to block it.
  • Right of Opposition, allows you to oppose the processing of your personal data by AGENCIA MATRIMONIAL PRESENCIAL .
  • The right to restrict the processing of your data, in which case we will only keep them for the exercise or defence of claims.
  • You will have the right to withdraw your consent at any time, via the same email, the withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal.
  • The right not to be subject to automated individual decisions based solely on automated processing, including profiling, which produce legal effects or affect you, unless it makes the performance of the contract between the customer and HARMONY PRESENT MATRIMONIAL AGENCY impossible.
  • You have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights

IMPORTANT: If you withdraw your consent for us to use certain data, it will be impossible for us to offer you our service 100%. The exercise of these rights is very personal, so it can only be requested by the person concerned, who should contact the email harmony@prooomoog.com indicating in the Subject Data Protection - EXERCISE OF RIGHTS; indicating which data is concerned, and providing the documentation to justify it (copy of ID).

HARMONY AGENCIA MATRIMONIAL PRESENCIAL will respond to these rights within 1 month (extendable to 2 months if the complexity of the request or the number of requests received so requires). The right to delete data may be limited by legal data retention requirements which we are obliged to respect. In addition, courts, criminal authorities and other authorities as determined by law may require data or information in this respect.

IMPORTANT: The right to cancel Personal Data should not be confused with the cancellation of the service, even if the data is cancelled, the customer maintains his obligation to pay for the service provided.

HOW CAN YOU STOP RECEIVING COMMERCIAL OFFERS?

In our communications, you may find a link - DOWN or similar - that will allow you to manage your privacy and request that we do not send you any further commercial communications. You can also revoke your consent or express your opposition through harmony@prooomoog.com, this process requires a processing time so it is possible that during this time you may receive some commercial communication.

SECURITY OF YOUR PERSONAL DATA

We will use information security techniques such as firewalls and control procedures on the website in order to prevent unauthorised access to data and to guarantee its confidentiality. 

We will notify the Supervisory Authority as soon as we become aware that a breach of security of personal data has occurred. In the event that the data breach could lead to material or immaterial damage to the user, the user will be informed immediately and the breach will be remedied. Furthermore, third parties to whom personal data has been transferred shall be obliged to notify HARMONY AGENCIA MATRIMONIAL PRESENCIAL without delay of any personal data security breaches of which they become aware.

We consider that we have a legitimate interest in carrying out the necessary checks to detect and prevent fraud when you make a purchase.

LEGISLATION Our Privacy Policy has been designed in accordance with REGULATION (EU) 2016/679, and, insofar as it does not contradict the aforementioned Regulation, with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, hereinafter LOPDGDD 3/2018. We may modify the information contained in this Privacy Policy when we deem it appropriate, so you should review this information regularly. These terms and conditions shall be governed by and construed in accordance with Spanish law. For the resolution of all disputes or questions related to this website or the activities carried out therein, Spanish law shall apply, to which the parties expressly submit themselves and which shall be settled in the courts of Madrid. However, in the event of conflict, the parties must first attempt to resolve the matter by mutual agreement. We inform you that contracts concluded by electronic means will produce all the effects provided for by the legal system, when the consent and other requirements necessary for their validity according to Art. 23 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.